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eBayeBay.com
About eBay
eBay is The World’s Online Marketplace™. Founded in 1995, eBay created a powerful platform for the sale of goods and services by a passionate community of individuals and businesses. On any given day, there are millions of items across thousands of categories for sale on eBay, as well as on Half.com, eBay’s site dedicated to fixed price trading. eBay enables trade on a local, national and international basis with customized sites in markets around the world.
Its massive popularity--82 million active users in 2006--places it as one of the Internet's leading e-commerce sites, and the company sold $52 billion worth of collectibles, cars, electronics and various other items in 2006. eBay generated overall revenues around $6 billion from its three primary businesses: auctions, payments (PayPal) and communications (Skype).
History
The online auction web site was founded in San Jose, California on September 3, 1995 by computer programmer Pierre Omidyar as AuctionWeb, part of a larger personal site that included, among other things, Omidyar's own tongue-in-cheek tribute to the Ebola virus.
The very first item sold on eBay was a broken laser pointer for $14.83. Astonished, Omidyar contacted the winning bidder and asked if he understood that the laser pointer was broken. In his responding email, the buyer explained: "I'm a collector of broken laser pointers." The frequently repeated story that eBay was founded to help Omidyar's fiancée trade PEZ Candy dispensers was fabricated by a public relations manager in 1997 to interest the media. This was revealed in Adam Cohen's 2002 book and confirmed by eBay.
Chris Agarpao was hired as eBay's first employee and Jeff Skoll was hired as the first president of the company in 1996. In November 1996, eBay entered into its first third-party licensing deal, with a company called Electronic Travel Auction to use SmartMarket Technology to sell plane tickets and other travel products. The company officially changed the name of its service from AuctionWeb to eBay in September 1997. Originally, the site belonged to Echo Bay Technology Group, Omidyar's consulting firm. Omidyar had tried to register the domain name echobay.combut found it already taken by the Echo Bay Mines, a gold mining company, so he shortened it to his second choice, eBay.com.
eBay went public in 1998, and both Omidyar and Skoll became instant billionaires. The company purchased PayPal in October 2002.
Growth by acquisition
The company's key acquisitions include, by year:
more acquisitions
Acquisitions and investments
Profits
eBay is a highly profitable company with a 33% operating margin in 2006, in comparison to Amazon, which realized an operating margin around 4%.
eBay profits
revenue by charging sellers a listing fee based on either the starting or reserve price of the auction, as well as a closing fee derived from the final sale price using a sliding scale. Additional features (such as Buy It Now, or tools to enhance the appearance of a listing) carry additional fees. The core eBay business is the most profitable, maintaining an estimated 30-35% operating margin
Skype profits
Skype generates revenue through fees associated with calls from Skype to outside lines (SkypeOut), and vice versa (SkypeIn). There are additional fees for international calls, voicemail service, and other features such as ringtones. Like PayPal, Skype generates an estimated 20-25% margin.
PayPal charges a $0.30 flat fee per transaction received, as well as a variable percentage (4.9%, or 1.9 to 2.9% for Premier and Business Accounts). There are also fees for cross-border transactions. PayPal runs at an estimated 20-25% margin.
Purchase of Skype
01 Oct 2007
skype,(acquired by eBay in late 2005) announced today that co-founder and CEO Niklas Zennstrom will step down, retaining his role as chairman (which doesn’t mean much for a subsidiary of a public company). Andy Abramson says this is a sign that eBay isn’t happy with the way Skype has been run to date. He also speculates that it may be spun off at some point into a free standing public entity. I wouldn’t be surprised to see that happen.
More interesting is the news that the earnout in the transaction, which could have amounted to $1.7 billion, was settled for just 1/3 of that possible total, or $530 million. The earnout was to be based on specific active user, revenue and gross profit targets that were to be achieved in 2008 and the first half of 2009. It’s clear those objectives are not being met.
eBay is taking a financial statement write-off of around $1.5 billion in connection with the transaction. Analyst Henry Blodget calls the eBay - Skype merger a failure based on the performance of the deal to date. That may or may not be the case for eBay; but for Skype’s stockholders it was most definitely a big win.
Things to read:
* About eBay http://pages.ebay.com/aboutebay.html * Company Overview http://pages.ebay.com/aboutebay/thecompany/companyoverview.html * eBay Trust and Safety http://pages.ebay.com/aboutebay/trustandsafety.html * eBay Security and Resolution Center http://pages.ebay.com/securitycenter/
Questions to consider:
* eBay is one of the only major Internet "pure plays" to consistently make a profit from its inception. What is eBay's business model? Why has it been so successful? * Other major web sites, like Amazon-com and Yahoo!, have entered the auction marketplace with far less success than eBay. How has eBay been able to maintain its dominant position? * What method does eBay use to reduce the potential for fraud among traders on its site? What kinds of fraud, if any, are eBay users most susceptible? * eBay makes every effort to conceptualize its users as a community (as opposed to, say "customers" or "clients"). What is the purpose of this conceptual twist and does eBay gain something by doing it? * eBay has long been a marketplace for used goods and collectibles. Today, it is increasingly a place where major businesses come to auction their wares. Why would a brand name vendor set-up shop on eBay?
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